Privacy Policy

1. Scope

This Privacy Policy explains how Ateno Inc. ("Ateno," "we," "us") collects, uses, stores, and discloses information when you use our applications, websites, and related services (the "Service").

2. Information We Collect

Information you provide

• account and profile data (such as name, email, and login identifiers)
• content you upload or create (including images and generated outputs)
• support messages, feedback, and communications with us

Information collected automatically

• device, app, and log information (including technical diagnostics)
• usage and performance data (features used, errors, timing)
• security and fraud-prevention signals

3. Moderation and Safety Data

To protect users and the platform, we maintain moderation-related records that may include account status (for example active, warned, suspended, or banned), moderation reasons/categories, timestamps, action source, and internal moderator or system identifiers.

We also maintain immutable moderation event logs to support abuse prevention, fraud and security response, operational integrity, and legal compliance.

4. How We Use Information

• provide, maintain, and improve the Service
• authenticate users and secure accounts
• detect, investigate, and prevent abuse, fraud, and policy violations
• enforce platform rules and moderation decisions
• respond to support requests and operational incidents
• comply with legal obligations and protect rights/safety

5. Sharing and Disclosure

We may disclose information in the following circumstances:

• to service providers operating under contractual confidentiality obligations
• to law enforcement, regulators, courts, or authorities where required by law
• to protect the rights, safety, security, and integrity of users, Ateno, and the public
• as part of a merger, acquisition, financing, or asset transfer

6. Retention

We retain data for as long as reasonably necessary for the purposes in this Policy, including service delivery, fraud/safety prevention, moderation enforcement, dispute handling, and legal compliance.

Moderation and safety records may be retained beyond account closure where needed to investigate abuse patterns, defend legal claims, enforce terms, or meet regulatory obligations.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, but we continuously improve controls and monitoring.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain data processing. Some requests may be limited where retention is required for legal, security, anti-fraud, or moderation-integrity purposes.

9. Children

The Service is not directed to children under the minimum age required by applicable law. If you believe a child has provided personal data, contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Policy from time to time. Material changes are reflected by updating the "Last updated" date and may also be communicated through the Service.

11. Contact